FAQ

Most parents seek counselling and therapy because they recognize that they need some help in being able to help their child with social, emotional and behavioral issues or they find themselves stuck in a particular dilemma and don't know how to help. You know you need help when your child is acting out or is withdrawn and you are confused and do not know how to help your child.

Change in Eating or Sleeping Habits, Engaging in Destructive Behaviors, Defiant to auhtority, Attention Deficit and being Hyperactive, Bullying, Extreme Feelings of Sadness or Worry, Increased Physical Complaints, Withdrawn and is less motivated to do anything, Socially anxious, Talks About Death or has suicidal ideation, Engages in obsessive compulsive behaviours.

Child psychologists or therapists are trained to help children make sense of what is going on in their minds, bodies, and lives – in a way that they can understand. Child counseling addresses issues that are negatively impacting a child's growth, development, mental health, and well-being.

The first session is basically an assessment session to understand the concerns you have for your child. Having both the parents present for the first session along with your child would greatly benefit us in gaining a better understanding of your child's concern towards finding the right treatment plan for your child. The first session may last anywhere between 60-90 minutes and the therapist will share their observation and suggest on the recommended steps of the therapy accordingly.

The frequency and the number of therapy sessions your child will need depends on the assessment by the Therapist on your child's concerns. There is no fixed number of sessions but on an average your child will need about 8-10 sessions for a start. However, it is important to keep in mind that it is a therapeutic process that takes time to reap full benefits. At your first meeting, the therapist will discuss the initial goals for therapy and suggest the initial number of sessions to commit. The Centre does not limit the number of therapy sessions that one can access; this allows clients to work in-depth with their therapist through a variety of issues.

A child therapy session normally will last for 45-60 minutes, while a family session can last for 75-90 minutes

All our therapists are well trained and qualified to address your child's concerns. To find available slots that is convenient to you and book an appointment please click the link below https://olivebranch.com.sg/appointments/kidstherapy

Regular attendance at therapy sessions and payment are a sign of your commitment to the therapeutic process. However, if you are unable to keep your reserved appointment time, you are responsible for contacting your therapist at least 24 hours before your appointment start time, failing which there will be cancellation charges. These charges are given when you are booking an appointment. You may also log in and change your appointment with no no extra charge. Doing this early will help others who need help to have the opportunity to book their slots. Unfortunately, if you contact your therapist with less than 24 hours’ notice, there will be cancellation charges as specified while making the bookings..

As a registered private entity our Therapists are professionals with a Master’s Degree in the field of their expertise and independently operate on their professional skills and experience. Our professional fees for Child Therapy session is S$ 150.00 per session of 50-60 minutes and for a Family Session it is S$ 190.00 for 75-90 minutes. For Online therapy or consultation sessions payment is expected at the beginning of each session while for in-person therapy session payment is expected at the end of each session, paid directly to the Therapist. Payment can be made by Cheque, Cash, NETs or PayNow. If you need a receipt, please make a request to your Therapist

A professional code of ethics guides our Therapists in matters of confidentiality and the release of information. We also follow the Personal Data Protection Act guidelines of Singapore. Any information gained in counselling sessions will not be disclosed outside our Centre with the following exceptions: (1) you give written permission to your therapist to discuss a matter with another party, (2) your therapist determines you are a danger to yourself or others, (3) in the unlikely event that your therapist is ordered by court of law to do so, or (4) if you are under the age of 21 and are experiencing abuse (the law requires abuse of minors to be reported.) In situations 2-4, your therapist will make every effort possible to inform you of the situation prior to making any such disclosure. Your work with your therapist will be managed in a competent manner and consistent with accepted ethical standards.